I recently purchased a washing machine at BS. Delivery price was good, and they take away the old one.
Bonus. That is until I found out that I was the last delivery of the day. I opened my schedule up so that I had all day covered, no matter when they came, not thinking they would come after 5:00 PM. I was told by the store manager BS schedules based on what is the best route for them.
Well, I come from a customer centric background where we asked the customer for their preferences.
I guess I learned my lesson. Not sure I would buy from a non customer centric company again.
Product or Service Mentioned: Bill Smith Appliances Delivery Service.
Reason of review: Problem with delivery.