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I recently purchased a washing machine at BS. Delivery price was good, and they take away the old one.

Bonus. That is until I found out that I was the last delivery of the day. I opened my schedule up so that I had all day covered, no matter when they came, not thinking they would come after 5:00 PM. I was told by the store manager BS schedules based on what is the best route for them.

Well, I come from a customer centric background where we asked the customer for their preferences.

I guess I learned my lesson. Not sure I would buy from a non customer centric company again.

Review about: Bill Smith Appliances Delivery Service.

Reason of review: Problem with delivery.

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Anonymous
#1402692

I WOULD HIRE SOME PEOPLE EAGER FOR WORK AND HAVE THEM PICKET THE STORE. EASIER THAN A BIG STORE SINCE BS IS SMALLER AND MORE EXPOSED. YOU CAN BE SURE BS WOULD LOSE THOUSANDS AND RESPOND.

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