Product: Bill Smith Appliances Refrigerator Repair Clear all filters (0 of 4 reviews match)
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Bill Smith Appliances - Very upset

Purchased all new kitchen appliances as well as an extended service agreement only to find that when the handle on my Samsung Refrigerator snapped off from the freezer, I was told by their service department that this is cosmetic and not covered. The handle is a very poor design. I have had a few problems with the ice maker so I asked that they consider the issues and help me out by repairing the problem; was told they would not. I cannot believe that I have to pay to have this repaired after purchasing an extended service agreement. This will be the last time I purchase from Bill Smith.
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Bill Smith Appliances Refrigerator Repair
#1448878
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My Samsung refrigerator water dispenser stopped the water flow The unit was out of warranty however this issue was the water filter housing was defective The unit was out of warranty however I feel this *** should last more than 4 years I felt the manufacturer and or...
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Bill Smith Appliances Refrigerator Repair
#1417849
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Waited for 25 minutes for the technician to come out and fix the REFRIGERATOR...WAIT TIME IS SOOOOO LONG BECAUSE THEY TOOK OFF 3 DAYS -weekend and a Holiday on Monday!!!! WHERE THE *** IS YOUR " CUSTOMER SERVICE" that you constantly rave about?? A complete Joke... I...
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2.3
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Bill Smith Appliances Refrigerator Repair
#1170109
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I purchased a $10,000 GE refrigerator in 2013 from BS. Once I paid for the refrigerator the sales person would have nothing to do with me. They did not put the base plate on refrigerator, so they had to order. I was then told I could easily install it myself, which I...
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Anonymous
Anonymous

The unit is out of the manufactures warranty! When does BS responsibility end? Remember they don't make the the unit, they just sell it. Your dissatisfaction should be wi...

1.2
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Bill Smith Appliances Refrigerator Repair
#1114553
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